Return & Refund Policy

At Aethelfashion, we want every purchase of our accessories, men's clothing, and women's clothing to be a positive experience. If you are not satisfied with your purchase, eligible items may be returned within 60 days from the date of delivery.

This policy explains the return requirements, return process, refund timeline, and conditions that apply to eligible purchases.

Return & Refund Overview

60-Day Return Window

Eligible products can be returned within 60 days from the date of delivery. Customers should contact Aethelfashion and initiate the return within this period.

Returns requested after the 60-day period may not be accepted. We recommend contacting our support team as soon as possible if you need to return an item.

Return Conditions

To qualify for a return, the item should meet the following requirements:

• The return request is submitted within 60 days of delivery.
• The product is unused and unworn.
• The product remains in its original condition.
• The item has not been washed, altered, repaired, or modified.
• The item is free from stains, odors, makeup marks, or other signs of use.
• Original tags and packaging should be included when applicable.
• The returned item must correspond to the original order.

How to Request a Return

Please contact us before sending any merchandise back. Do not send a return to an address obtained from a previous order or another source unless our support team has provided the applicable return instructions.

Return Shipping & Fees

Aethelfashion does not charge a return fee or restocking fee for eligible returns.

Customers should package returned products securely to help prevent damage during transportation. We recommend keeping the return tracking information until the return has been received and processed.

Return Inspection

Once a returned item is received, it may be inspected to confirm that it meets the conditions outlined in this policy.

If the returned item meets the applicable requirements, the refund will proceed according to the refund process below.

Refund Processing

After an eligible return has been received and approved, Aethelfashion will process the refund within 12 days.

Refunds are issued to the original payment method used for the purchase. After the refund has been processed, additional time may be required for the payment provider or financial institution to post the funds to the customer's account.

No Refund Fees

Approved refunds are processed without return fees or restocking fees. Aethelfashion will not deduct a restocking charge from an eligible refund.

Damaged, Defective or Incorrect Items

If your order arrives damaged, defective, or contains an incorrect product, please contact us promptly at support@aethelfashion.com.

Please provide your order number and a description of the issue. We may request photographs or additional information to help us review the problem and determine the appropriate resolution.

Please retain the product and original packaging until the issue has been reviewed.

Exchanges

If you would like to exchange an item for another size, color, or product, please contact our support team before returning the original item.

Exchange availability may depend on current inventory. If an exchange cannot be arranged, an eligible return may be processed under this policy.

Refund Not Received

If you have received confirmation that your refund was processed but the funds have not yet appeared in your account, please first check your payment account and contact your payment provider or financial institution.

If the refund remains unavailable after the applicable processing period, contact Aethelfashion at support@aethelfashion.com so we can review the refund status.

Contact Us