Shipping Policy
Last updated: September 2026
At Aethelfashion, we are committed to providing a reliable and straightforward shipping experience for every order. We carefully process orders for our collection of accessories, men's clothing, and women's clothing before handing them to our trusted delivery carriers.
Orders are shipped to the delivery address provided during checkout. Please make sure your shipping information is complete and accurate before submitting your order, as incorrect or incomplete information may result in delivery delays.
Shipping Rate
| Shipping Method | Shipping Cost | Handling Time | Transit Time | Estimated Total Time |
|---|---|---|---|---|
| Standard Shipping | $6.99 Flat Rate | 1 business day | 2–6 business days | 3–7 business days |
A flat shipping rate of $6.99 applies to standard shipping orders. The applicable shipping charge will be displayed during checkout before payment is completed.
Order Processing & Handling
Orders are normally processed within 1 business day. Processing includes order verification, item preparation, packaging, and transfer to the selected delivery carrier.
| Order Timing | Processing Schedule |
|---|---|
| Monday–Friday before 5:00 PM EST | Processed within 1 business day |
| Monday–Friday after 5:00 PM EST | Processing begins on the next business day |
| Saturday, Sunday & holidays | Processing begins on the next business day |
Our daily order cut-off time is 5:00 PM EST, Monday through Friday. Orders received after the cut-off time are treated as orders received on the following business day.
Estimated Delivery Time
After an order has been processed, the estimated transit time is generally 2–6 business days. The total estimated delivery period is approximately 3–7 business days, including the standard 1-business-day handling period.
| Stage | Estimated Time | Description |
|---|---|---|
| Order Processing | 1 business day | Order verification, preparation and packaging |
| Carrier Transit | 2–6 business days | Shipment travels from our fulfillment location to the delivery address |
| Total Estimated Delivery | 3–7 business days | Combined handling and transit time |
Delivery Services & Tracking
Aethelfashion uses established U.S. delivery carriers to provide dependable shipment transportation and tracking services.
United States Postal Service may be used for eligible shipments based on the destination and order requirements.
UPS may handle eligible packages and provides shipment tracking through its delivery network.
FedEx may be selected for eligible shipments according to fulfillment and delivery requirements.
Once your order has been shipped, tracking information may be provided to the email address associated with your order. Tracking information allows you to monitor the shipment as it moves through the carrier's network.
Tracking details may require some time to become active after the package is handed to the carrier. If tracking information does not immediately show movement, please allow additional time for the carrier to receive and scan the package.
Delivery Address
Orders are shipped only to the address submitted during checkout. Customers are responsible for reviewing their shipping address, apartment or unit number, city, state, ZIP code, and other required delivery information before completing payment.
If an incorrect address is provided and the package cannot be delivered, additional shipping costs or other limitations may apply. Please contact us as soon as possible if you notice an error in your shipping information after placing an order.
Shipping Delays
While we work to keep orders moving according to the estimated schedule, delivery delays can occasionally occur. Carrier delays, severe weather, transportation disruptions, peak-season volume, holidays, incorrect addresses, and other unforeseen circumstances may affect the actual delivery date.
A delay during carrier transit does not necessarily indicate that a package has been lost. Customers should use the tracking information provided to review the latest shipment status. If the tracking information has not updated for an extended period or indicates a delivery issue, please contact our support team for assistance.
Lost, Missing or Damaged Packages
If your tracking information indicates that a package has been delivered but you cannot find it, please first check the delivery area, mailbox, front entrance, household members, and nearby locations where the carrier may have safely placed the package.
You may also contact the carrier directly using the tracking information associated with your shipment. If you still need assistance after checking with the carrier, contact support@aethelfashion.com with your order details so our support team can review the situation.
If a package arrives visibly damaged, customers should retain the original packaging and contact us promptly. Photographs or other relevant information may be requested to help evaluate a shipping-related issue.
Undeliverable or Returned Shipments
A shipment may be returned to the sender when the delivery address is incorrect or incomplete, the recipient is unavailable for required delivery procedures, the package is refused, or the carrier is otherwise unable to complete delivery.
If a package is returned to us because of an incorrect address or other issue attributable to the order information provided by the customer, additional shipping arrangements may be required before the package can be sent again.
Business Days & Holidays
Business days are generally Monday through Friday. Saturdays, Sundays, and applicable holidays are not counted as standard order-processing business days.
Orders placed during weekends or holidays will be processed beginning on the next available business day. During periods of unusually high order volume, processing or transit may take longer than the standard estimated timeframe.
Changes to Shipping Information
If you need to correct or update your shipping information after placing an order, contact our customer support team as quickly as possible at support@aethelfashion.com.
We cannot guarantee that an address change can be made after an order has entered processing or has already been transferred to a carrier. Once a shipment is in transit, any available delivery changes may need to be handled directly through the carrier.
Shipping Responsibilities
Aethelfashion is responsible for preparing and dispatching orders according to the processing schedule described in this policy. Once a shipment is transferred to USPS, UPS, or FedEx, the carrier is responsible for transportation and final delivery.
Estimated transit times are provided for convenience and should not be interpreted as a guaranteed delivery date. We will make reasonable efforts to assist customers with shipment questions and carrier-related issues.
Contact Us
Aethelfashion Support
If you have questions about shipping, order processing, tracking, delivery status, or a shipping-related issue, please contact our support team.
Store: Aethelfashion
Email: support@aethelfashion.com
Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday
Address: 103 Red Robin Rd, Naugatuck, CT 06770-4811, United States
